Privacy policy
Effective Date: July 11, 2026
At Smiling Friend, operated by KHIZBIZ LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information when you use our website:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers)
- Order history
- IP address
- Browser type and device information
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our products, website, and customer experience
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails if you have opted in (you may unsubscribe at any time)
3. Payment Information
We do not store your complete payment card information. Payments are securely processed by trusted third-party payment processors using industry-standard security measures.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Personalize your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Marketing and analytics providers
- Customer support platforms
These providers only receive the information necessary to perform their services.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or disclosure.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
KHIZBIZ LLC
4160 East 2nd Street
Casper, Wyoming 82609
United States
Email: support@smilingfriend.com
Phone: +1 307-278-4558
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM (Mountain Standard Time, GMT-07:00)